Special Touch Bakery COVID-19 Response & Readiness
UPDATE: As of May 27th, 2020 we are now providing curbside pickup to the public. For more information click here.
The COVID-19 pandemic has made a jarring impact on countries and communities around the globe. As we all come to grips with the the drastic life changes and work to meet the needs of others around us, we remain committed to providing the much-needed products and support to the people, businesses, and communities that count on us.
Our employees are and have always been our primary focus, and that will never change. As our business has evolved to respond to this event, we have taken several steps to ensure the safety of our team, our customers and the businesses we partner with.
Working Remotely and Practicing Social Distancing
Our commitment to our staff has driven the implementation of social distancing and remote work procedures at our facility. All team members who can work from home are and will continue to do so until further notice.
Within our facility, we have taken several steps to protect our on-site team and the customers we serve. Our facility is closed to the public and will remain so until this public health concern passes. Additionally, we have strategically spaced our shifts and our production team and, as always, diligently maintain strict sanitizing procedures. Our operation continues successfully because of the dedication of our hardworking, truly amazing staff.
Product Quality and Consistency
Our ability to work effectively and continue to meet customer demands during this time is also possible because of our state-of-the-art production equipment. While we have had to change the way we work at Special Touch Bakery, our ability to produce products quickly and in larger quantities as needed—without sacrificing quality—has not changed.
Contacting Us
We are actively monitoring this situation, ensuring safety, product quality, and deliverability. We encourage you to reach out regarding mass production needs, custom orders, and anything else baking related. We will do whatever we can to help you meet your goals and get through these uncertain times.
For immediate order assistance please contact:
Joe Perdicho, Director of Bakery Operations
Phone: (585) 734-8605
Email: jperdicho@specialtouchbakery.org
We remain committed to our team, our customers, and our community. Together we will work through this.
Thank you and stay safe,
Donna Dedee
President and CEO
Special Touch Bakery
